"Straight Talking Through the Universe"

One of the values at Results.com we live by is "Straight Talk". This involves having the courage to be honest and tell people how it is. We encourage it amongst the team as we bounce ideas, discuss decisions, offer feedback about an individuals style, presentation or when we are peer reviewing client interaction.

Straight talk needs to exist in a culture where there will be no consequence for being honest and telling how it is. I think an organisation that can challenge anyone in the company in a safe and constructive way has more robust decisions. The team also knows they will be challenged if they are not achieving goals and likewise can challenge others.

Think about it. Hows your culture?

Karl

Making it Safe For Staff to Discuss Things

I have always believed that the test of a healthy work place is whether or not your staff can talk freely about decisions, offer ideas or improvements etc without fear of retribution. Don't get me wrong here because decisions ave to be made by the leaders and once it has been made the team should adopt it as their own.

I'm talking about robust discussion, input to the big decisions and feeling like they are part of the team to the extent that they can offer ideas or improve current systems in place. After all those actually doing the hands on graft know what works and what doesn't.......this builds on the adage that people are not a business's biggest asset, their skills are!

Here at Results.Com the team are free to challenge me or anyone else and speak freely. This does not come without a need to swallow some pride or eat a bit of humble pie, but it certainly makes for a great culture and adds to the decision making and accountability of the overall team.

Karl