Friday, September 4, 2009

Empowering People

One massive challenge I witness is the ability of organisations and leaders to empower their staff. Make it safe for people to make decisions. When they don't it creates bottlenecks and business can not move forward as much. Here are the only 5 questions you staff need to answer to make a decision without you.

  1. Is it right for the customer?
  2. Is it right for the company?
  3. Is it ethical?
  4. Is it something you would be willing to be held accountable for?
  5. Is it consistent with the Company's values?

If the answer to all 5 is yes then - DON'T ASK - JUST DO IT

No comments:

Post a Comment